FAQ
About VeloInk
What does VeloInk make?
Personalized vinyl name-and-flag decals that give your gear a pro look. Riders put them on bikes, helmets and wheels, and athletes use them on tennis rackets, hockey sticks, baseball bats, golf clubs, pickleball paddles and more.
Who is VeloInk?
VeloInk (veh-low-ink) is a small, family owned-and-operated business in Belfast, Maine. We've been making personalized decals since 2012, and every order is made in the USA.
Designing your decals
What background styles can I choose?
Three: One Color, Gradient (two colors that blend left to right) and Transparent (just your name and flags, no background).
What sizes do you offer?
Every sheet is $10, and you choose the size:
| Size | Height | Decals per sheet |
|---|---|---|
| Small | 0.4" | 10 |
| Medium | 0.5" | 8 |
| Large | 0.6" | 7 |
| Mix | 3 of each size | 9 |
Not sure? The Mix sheet lets you try all three sizes on your gear.
How long can my name be?
Up to 22 characters, including spaces.
Can I get different names on one sheet?
No. Each sheet is printed with one name and design. For several people, add a sheet for each name. With 3 or more sheets in your cart, our group discount applies automatically.
What fonts and colors are available?
Choose from 30 fonts and 15 colors. As you make your choices, the preview on the product page updates so you can see your decal before you buy. Browse every option on our Fonts page.
Which flags can I add?
You can put a flag on each side of your name. Our library has around 250 country and US state flags, plus logos. See them all on our Flags and Logos page.
Can I use my own flag or logo?
Yes. Choose the upload option in the flag menu and add your image.
Will my decals look exactly like the preview?
The preview is a very close guide to layout, font and color. Screens show colors differently, though, so printed colors may look slightly different from what you see on your monitor or phone.
Can you make something fully custom?
Yes! Full custom designs are great for teams, gifts, restorations or anything with extra personality. Email chris@veloink.com for a free estimate. A $75 art fee applies to every custom order and includes two revisions; extra revisions cost more. Printing is priced by total print area. We reply within 3 business days, and custom orders typically take about 2 weeks from first inquiry. See Full Custom Decals for details.
Discounts and group orders
Do you offer discounts for teams or multiple orders?
Yes, and they apply automatically at checkout. No code needed:
| Sheets in cart | Discount |
|---|---|
| 3 | 20% off |
| 4 | 30% off |
| 5 or more | 40% off |
It's an easy way for a team, club or family to order together. See Discounts.
Shipping
When will my order ship?
Every order is made to order and ships within 2–3 business days.
How long does delivery take?
- USPS First Class: usually 3–7 business days
- USPS Priority Mail: 2–3 business days
- International: 2–3 weeks
How much is shipping?
Shipping depends on your order and where it's going, and is calculated at checkout.
Do you ship internationally?
Yes, to the US, Canada, the UK, most of Europe, Australia, New Zealand, and many countries in Latin America, the Caribbean and the Pacific. If your country is on our list, you'll see shipping options at checkout. Please note that international packages are not tracked once they leave the US.
Applying your decals
How do I apply my decals?
- Clean the surface with rubbing alcohol and let it dry completely.
- Peel the decal from the sheet, holding it by the edges.
- Line it up, then press it down from the center outward to push out any air bubbles.
- Rub firmly over the whole decal so the edges are sealed.
Will they hold up?
Yes. Our decals are printed on durable, high-quality vinyl that's waterproof and UV-resistant, so they stand up to rain, washing and sun. The adhesive stays put.
Can I remove them later?
Yes. The adhesive is designed to come off without leaving a mess behind.
Returns and our guarantee
What if I'm not happy with my order?
We guarantee your satisfaction. If you're unhappy with your order for any reason, let us know within 30 days and we'll make it right with a replacement or a refund.
What if something goes wrong in shipping?
That's covered by our guarantee too. If your order arrives damaged or gets lost, contact us and we'll replace it or refund you.
Still have a question?
Email us at chris@veloink.com or use our Contact page. We're happy to help.